Terms and Conditions


The website www.boutiqueathouseofmarbles.com is owned and operated by Bovey Tracey Craft Centre Ltd t/a House of Marbles, registered in England (No.4775980) and VAT number 831396622. Our registered office is located at The Old Pottery, Pottery Road, Bovey Tracey, Devon TQ13 9DS.

Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com), we make no warranties, whether express or implied, in relation to its accuracy. The Boutique at House of Marbles website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com), or any transaction that may be conducted on or through the Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com), including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com), will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com).

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com), and any information provided to or taken from the Boutique at House of Marbles website (www.boutiqueathouseofmarbles.com) by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: – any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or – any loss of goodwill or reputation; or – any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. By using this Website service (www.boutiqueathouseofmarbles.com) you agree to these terms and conditions of Website use.

Not withstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.

Please note that any and all Free Gifts provided by Boutique at House of Marbles are subject to availability and may change or be ended at any time. Any discounts being used must be applied prior to placing an order and cannot be applied or refunded after the order has been placed.

Social Media Competitions Terms and Conditions

We always have the intention to run our competitions as fairly as possible. Prize winners will be chosen at random from all qualifying entries. We offer no cash alternative for non-cash prizes and prize winners must accept prizes in the form offered. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

House of Marbles reserve the right to change, amend or withdraw the offers at any time.

If, upon the day of the competition draw, our staffing situation changes we reserve the right to draw within a week of the closing date.

Please be aware entrants must be aged 18 years and over to be eligible for our competitions.

The winner will be notified by email and/or DM on Facebook within 28 days of the closing date, however we are aware that some social media privacy settings may block communication. If the winner cannot be contacted or does not claim their prize within 3 months of notification, we reserve the right to withdraw the prize and give it to the next randomly selected winner. If it is a prize that can be posted, we will.

No additional, further or other costs or expenses are included in any prize unless stated – for example, the costs of transport to and from the venue for an experience onsite, such as a meal in our restaurant, or a glassblowing experience. If it cannot be used within a reasonable time frame as specified by House of Marbles it will become invalid. No monetary vouchers or alternative will be offered.

The voucher or winnings are website specific. For example, it can only be redeemed from the website or physical shop/department in which it was offered.

Where prizes offered are children’s products please be aware that some items may not be suitable for certain age ranges.

No details will be passed to any 3rd parties, except for the specific purpose of sending your items.

Selected winners must meet the competition requirements to have liked the post, liked the page and tagged in someone they know on Facebook


All product details and descriptions on the Boutique at House of Marbles.com website have been prepared for information purposes only, and are designed to enhance your shopping experience on the Boutique at House of Marbles.com website. Whilst we have taken care in preparing our descriptions and believe them to be accurate, it is not a substitute for your reading the product packaging and label prior to use.

You should note that products and their ingredients are subject to change. If you require precise ingredient information you should consult the manufacturer, whose contact details will appear on the packaging or label. Boutique at House of Marbles.com is therefore unable to accept liability for any incorrect information.
Where this description contains a link to another party’s website for further information on the product, please note that Boutique at House of Marbles.com has no control over and no liability for the contents of that website.

This data is supplied for personal use only. It may not be reproduced in any way whatsoever without Boutique at House of Marbles.com’s prior consent, nor without due acknowledgement.